Refund Policy

At GamerSuppsHub, your satisfaction is important to us. We aim to make every purchase a positive experience and offer a clear and straightforward refund process.


Return Eligibility

Items may be returned within 60 days of delivery.
To be eligible for a return, products must be unused, in their original packaging, and in the same condition as received.

Returns that do not meet these conditions may not be eligible for a refund.


Free Returns

We offer free returns on all eligible orders.
Return shipping costs are fully covered, and no restocking fees are applied.


Refund Process

Once a returned item is received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method.

Refunds are typically processed within 5–10 business days after approval. Processing times may vary depending on your payment provider.


Non-Refundable Items

Certain items may not be eligible for a refund if they show signs of use, damage, or alteration.
Items returned without original packaging may also be subject to refund denial.


Exchanges

At this time, we do not offer direct exchanges.
If you wish to receive a different item, we recommend placing a new order once your return has been approved.


Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us promptly.
Our support team will work with you to resolve the issue efficiently.


Refund Confirmation

Once your refund has been completed, a confirmation email will be sent to the email address used for your order.


Contact Us

For return or refund assistance, please reach out to our support team:

Email: press@gamersuppshub.com